The Knight Welcomes New OC Operations Manager to Drive Efficiency and Enhance Team Performance

We are thrilled to announce a significant milestone for The Knight as we welcome Carla Pizzorno to our team as the newly appointed Owners Corporation Operations Manager. This strategic addition brings a wealth of experience and expertise, to propel our organisation towards new heights of efficiency and excellence.

Carla comes to us with a proven track record in both the legal and strata worlds, making her an ideal fit to lead our OC Operations team. Carla’s passion is people, and in her new role will bolster and invigorate our existing culture of continuous improvement.

“My passion is understanding people whilst inspiring and supporting them to be the best they can be. I love that I have the opportunity to do this in the ever growing and developing OC industry with long standing clients and OC managers that are required to have skills across a variety of fields.”

This exciting new role will guide our team in adapting to the ever-evolving industry landscape and cement The Knight as a leader in Owners Corporation Management.

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Efficiencies in Operations.

One of the primary objectives of this appointment is to enhance operational efficiencies across the board. Carla will leverage her extensive background in Owners Corporation Management and Department Lead roles to optimise our current operating model, identify training needs, and help deliver excellent services. By focusing on efficiency, we aim to create an improved team experience, and deliver an elevated level of service to our clients and stakeholders.

With this appointment, outgoing-Operations Manager, Scott McCann will step into the role of General Manager, utilising his extensive experience and knowledge to support Carla, whilst providing greater strategic guidance and leadership to the organisation.

Team Collaboration and Leadership.

Effective teamwork is the backbone of any successful organisation, and one of The Knight’s company values. Carla is poised to strengthen the collaborative spirit within our team with a leadership style that prioritises the satisfaction of team members, and focuses on providing the training and resources to set them up for success. This additional resource in our Executive Team will ensure every team member feels empowered and supported to contribute their best, and help contribute to the development of innovative solutions to the varied and complex challenges of strata.

Looking Ahead.

As we embark on this exciting new chapter with Carla, we are confident that her leadership will bring about positive changes that will benefit both our internal team and our valued clients. We look forward to witnessing the positive impact on our operational processes and the overall success of The Knight.

Please join us in extending a warm welcome to Carla Pizzorno. Together, we’re set to achieve new milestones and higher standards of excellence in 2024.

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