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Legislation Update

Guides

Property defects

The defects liability period, and the two types of defect.
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property defects back to welcome owner guide for all newly built properties there is a liability period during which the builder responsible addressing any that arise this typically ranges from 3 12 months commencing date of practical completion it mostly used address due poor workmanship or materials such as paint marks windows don’t close maintenance issues after these are considered wear and tear structural recourse available either through statutory warranties your builder’s domestic building insurance depending on type more information below in case sooner you report defect greater chances rectification two types understand common private it’s important know owners corporation knight cannot behalf however we here answer general questions about process should require further if holds responsibility obligation ensure occurs be reported soon possible so can advise next steps done via our website log within i e apartment unit townhouse must directly original contractor not will find details do documentation provided at settlement learn article management how does differ repairs once ends required manager first instance have one lot arranged by unsure needs we’ll happy assist also work with chosen provide access cover resultant damage insurable event outlined policy stories under previously known builders warranty taken out projects covers up 300 000 fix six years non-structural 2 protects consumers their tradesperson finish project because they passed away become insolvent
Guides

My Property portal

24/7 access to levies, papers, financials and maintenance history.
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my property portal is an online putting the power back into hands of residents whether you are owner or a committee member gives access to information need when it already have profile log in set up click here 3 simple steps 01 enter your property's plan number on this page landing see how 02 register for receive details 03 from lot will first account by registering we can determine if and provide appropriate level simply visit be taken find fee notice once get started now button login top navigation bar then select request fill out registration form our team verify activate email ready via website quick links sidebar left-hand side also bookmark easy all owners corporation best way check levy knight entered accessed anyone with holds general about such as public notices documents building facilities contact manager specific screen right corner not yet registered what functionality making requests accessing meeting minutes viewing statements display name right-hand update switch between views own more than one oc managed members able additional within under heading main names fellow action items reports whole host important including financial snapshot balance sheet revenue expense i approve reject invoices external approvers ability view wish approver speak approvals 1 invoice compare current contents pdf file 2 optional work order open copy assigned applicable decline noting reason declining needs comments 4 record change colour depending selection e green approved red
Guides

OCC101: Master the committee role

Free email course for Owners Corporation committee members.
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how to master the role of committee free email course being elected a management comes with both influence and responsibility this short covers what actually involves where its authority begins ends run that owners trust thinking joining your already on wanting brush up skills our training courses are perfect option for those busy schedules looking low-effort high-reward way improving their corporation understanding get an introduction into everything you need know about member or simply better understand operates designed give maximum knowledge minimal effort is series easy digest emails arriving in inbox over 3 weeks who it new members finding feet returning want sharpen any owner considering nominating at next annual general meeting expect daily 5 minute read time per downloadable ebook upon completion one day each readable five minutes delegation can decide alone reading financials without accounting background setting budget holds year running reaches decision managing contractors getting comparable quotes handling disputes breach notices proportionately working well manager will learn stakeholders functions powers duties legal obligations liabilities meetings best practices code conduct much more webinars alongside knight runs through topics including maintenance planning legislative change they committees portfolio basics join introductory beginner’s guide corporations before start enter first lesson arrives immediately
Forms

Lot Alteration Application

Apply to make or notify alterations to your lot.
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owner form lot alteration application all forms use this to apply make or notify your owners corporation of alterations request is forwarded oc for review before you in an are entitled renovate refurbish the interior their however must first and provide relevant documentation relation renovation accordance with any specified requests stipulated rules other works require approval cannot commence until that granted include altering common property a structure part change external appearance failure intention seek may mean have contravened be required reinstate undertaken understanding registered which specific if does not then model below excerpt applicable looking undertake rule 4 3 damage 1 occupier alter without written 2 under subrule state period specify conditions subject person authorised by install locking safety device protect against intruders screen barrier prevent entry animals insects soundly built consistent colour style materials building 5 referred keep installed good order repair lots obtain making changes unreasonably withhold but give reasonable quiet enjoyment structural integrity value prohibit installation sustainability items on exterior including prohibiting item only aesthetic grounds location involved installing it disrupt occupiers impede access impose related mounting provided these do increase cost reduce its impact as notice renovations when undertaking affect costs associated private responsibility rectifying done result council local laws
Services

Our services

The full range of Owners Corporation services we provide.
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services our premium owners corporation management and developer consultancy for medium large residential commercial industrial property across melbourne geelong we provide you with a wide range of strata that are strategically aligned market intelligence to give high-level service the knight offers an unrivalled specialised in consulting numerous local international development companies can save developers time money effort core plans every size manage day-to-day long-term levy setting arrears recovery insurance placement claims maintenance contractor essential safety measures meetings sit behind decision plan carries named manager team them so nothing waits on one person being available reporting is written be read by not only accountants should able open statement know where went more here at professional body corporate provider offices always work highest industry standards as set out legislation regulation entrusting look after your will ensure all requirements met efficiently effectively managers care about establishing sound relationships tailor specific requests just check extensive portfolio how support corporation’s success managing requires careful attention detail from maintaining records finances guiding legislative compliance here’s provides comprehensive keep running smoothly line victoria’s best practices documentation maintain register including names addresses lot meeting minutes correspondence building information contracts supervise use seal relevant
Services

Owners Corporation management

Professional strata management tailored to your property.
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services our premium owners corporation management and developer consultancy for medium large residential commercial industrial property across melbourne geelong we provide you with a wide range of strata that are strategically aligned market intelligence to give high-level service the knight offers an unrivalled specialised in consulting numerous local international development companies can save developers time money effort core plans every size manage day-to-day long-term levy setting arrears recovery insurance placement claims maintenance contractor essential safety measures meetings sit behind decision plan carries named manager team them so nothing waits on one person being available reporting is written be read by not only accountants should able open statement know where went more here at professional body corporate provider offices always work highest industry standards as set out legislation regulation entrusting look after your will ensure all requirements met efficiently effectively managers care about establishing sound relationships tailor specific requests just check extensive portfolio how support corporation’s success managing requires careful attention detail from maintaining records finances guiding legislative compliance here’s provides comprehensive keep running smoothly line victoria’s best practices documentation maintain register including names addresses lot meeting minutes correspondence building information contracts supervise use seal relevant
Services

Developer consultancy

OC consulting for Melbourne’s leading developers — now on the services page.
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services our premium owners corporation management and developer consultancy for medium large residential commercial industrial property across melbourne geelong we provide you with a wide range of strata that are strategically aligned market intelligence to give high-level service the knight offers an unrivalled specialised in consulting numerous local international development companies can save developers time money effort core plans every size manage day-to-day long-term levy setting arrears recovery insurance placement claims maintenance contractor essential safety measures meetings sit behind decision plan carries named manager team them so nothing waits on one person being available reporting is written be read by not only accountants should able open statement know where went more here at professional body corporate provider offices always work highest industry standards as set out legislation regulation entrusting look after your will ensure all requirements met efficiently effectively managers care about establishing sound relationships tailor specific requests just check extensive portfolio how support corporation’s success managing requires careful attention detail from maintaining records finances guiding legislative compliance here’s provides comprehensive keep running smoothly line victoria’s best practices documentation maintain register including names addresses lot meeting minutes correspondence building information contracts supervise use seal relevant
Services

Our portfolio

Residential, commercial and industrial properties we manage.
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our portfolio of melbourne owners corporations shows the depth capability medium to large residential commercial and industrial property each with a named corporation manager explore strata management knight is geelong’s premier company team specialists successfully manages almost 300 consists some melbourne’s most prestigious landmarks for retail properties we manage range building sizes uncompromising professionalism are proud lasting relationships build clients over 70 within have been under 10 years or more year club apartment buildings extensive experience managing apartments developments care 20 as high rise proven meet requirements varying complexities 150 lots at scale comes its own set challenges since 1997 when took on first 100 gaining skills needed execute these effectively today than 40 eq tower 127-141 a’beckett street managed 2016 no 641 concept blue 15 68 latrobe 2010 409 richmond place live 2-30 burnley 2012 399 guilfoyle 35-47 coventry southbank 2013 352 trilogi 201-209 prahran 330 voyager 5 103 south wharf drive docklands 2021 308 elm 18-24 dorcas 285 oasis pulse 33 inkerman st kilda 2015 267 really responsive all my enquiries requests which i appreciate greatly they get back me quickly take action that can it’s made big difference living environment peace mind nicole owner recommend professional work building's nathalie appere nathalie's behalf because she well organised reports follow up communications clear warm friendly bernadette committee member
Services

10 Year Club

The properties we have managed for a decade or more.
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the 10-year club relationships that stand test of time these are owners corporations have trusted knight for a decade or more through committee changes legislative reform and ordinary business keeping building running well why tenure matters an corporation manager who has been with ten years knows where plans which contractor did last remediation decided what it in 2016 institutional memory is not something new can buy despite growth within industry prides itself on retaining clients leading service unrivalled knowledge two our medium residential us 20 first contract domain at 1 albert road awarded 1995 client we still manage today 10 proud lasting build 2025 we’ve welcomed 14 properties into year making total over 70 managed thank you to their communities ongoing support 30 melbourne since no lots 113 lonsdale apartments 25 7 river street south yarra 1999 58 metropolis 480 st kilda 2003 137 auburn gardens 11-13 grove hawthorn 24 sheridan close 485-487 2004 79 scala roy 109 wellington crescent 2-6 east 42 la perouse estate bonbeach 2005 178 ultimate 80-92 surrey north 2006 lucient 15 430 2008 61 endeavour green ravenhill hills 74 triptych 8-10 kavanagh southbank 2010 162 elm 18-24 dorcas 285 concept blue 68 latrobe 409 riverdale 110 caroline 22 sovereign 73 queens 28 indigo mackenzie 44 coco 266-272 high windsor kings 392a toorak 2011 richmond place live 2-30 burnley 2012 399 lume 475-485 cardigan carlton 98 ruby royal duke 86 90 cade way parkville 51 aura 475 33 hyde 92 94
Services

Our story

Family owned and run since 1995.
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about the knight our story we are a second-generation family-owned owners corporation management company that takes deeply hands-on approach to properties manage and people who call them home based in victoria is built on power of long-term relationships whether that’s with clients or own more than 30 years experience portfolio exceeding 6 billion assets business has evolved time what hasn’t changed connection community matters us which why teams have been meet wherever they’re at this includes 20 highly experienced managers centralised client support team understand dynamics buildings represent from day-to-day rhythm living something far complex ongoing responsiveness human means every interaction one you can rely an industry known for its high turnover invest heavily wellbeing growth know stable leads consistent service deeper understanding your property trust numbers behind combined executive average tenure four across members over three five 10 callum evans chief officer ceo read bio held number roles within most recently serving board directors advisory since 2010 he extensive commercial residential specialist accommodation development space bringing fresh perspectives strategic mindset shaped by 2025 officially stepped into role focus strategy leadership close involvement deep brings insight financial acumen strong focused callum’s appointment ensures set up make smart decisions allocate resources effectively stay closely aligned needs stakeholders gregor director
Services

Our impact

Community and sustainability initiatives.
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our impact care support and a strong sense of commitment to the community are all at heart knight’s values we believe wholeheartedly in corporate social responsibility know that through actions can have positive on world around us learn more about ways give back carbon neutral operations knight is proudly this means offset emissions produce via reforesting efforts papua new guinea climate active certified so when you supporting action additionally always looking for reduce waste sustainability committee tasked with implementing improvements educating team greener choices both work home reconciliation journey would like acknowledge traditional owners country throughout australia recognise their continuing connection land waters culture offices located caulfield north docklands lands bunurong wurundjeri woi-wurrung peoples kulin nation wish them as pay respects elders past present may 2024 inaugural reflect plan rap was officially endorsed by will guide embed meaningful into engaging staff leaders understanding importance developing relationships aboriginal torres strait islander stakeholders scoping where organisation best 2024-25 australian award each year worthy recipient someone who has demonstrated qualities personify those including bravery selflessness leadership nominate person or charity doing within betterment others nominees voted upon determine winner awarded 15 000 put towards mission been running since 2010 date donated over 100 charities nationwide 2019 mat
Services

Sustainable strata

Solar, LEDs, waste and EV charging in owners corporations.
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sustainable strata with sustainability the buzz word of property development lately more new buildings are equipped innovations to help reduce their environmental footprint traditionally existing complexes have had few available options but as technology improves those increasing here some ways you can go green make yours a complex lighting simply switching led within common areas could be enough drastically your energy consumption and save owners corporation significantly on bills most projects recoup initial outlay in just years so it’s an easy proposition get across line not only helping planet also hip pocket benefits include protecting yourself against rising costs potentially allocating levies pay for larger like solar installation future looking take it step further investigate installing timers or sensors area that is use when needed power there variety into separately-metered system each unit powered embedded network vary complexity cost depending which option choose main hurdles this project getting approval from majority raising funds generally top current feasibility roof exposure sunlight complicating matters many apartments will individual electricity meters accounts attached them making fair distribution difficult task relatively approach currently one company australia required implement single allocated individually solshare by allume allows generated rooftop shared between multiple what’s particularly clever about delivers same amount apartment supplies
Services

Careers at The Knight

What it is like to work here, and current openings.
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careers at the knight is a family-run values-driven company that prioritises people and planet find out why it’s top choice in victoria’s strata industry could be your next career move our values are act with professionalism care for client’s needs respected colleague an honourable person they represent commitment to raising standard of creating lasting relationships both internally clients we keep them front mind when making business decisions tackling challenging scenarios so actions always aligned leadership ensure these embodied from down helping build trust team feels supported great culture internal integral staff retention satisfaction social committee works hard have plenty opportunities get know each other form strong connections monthly drinks birthday celebrations regular fundraising activities connect over more than just their jobs strive create shared vision ourselves progression organisational structure ensures there growth often promoted line administration into manager assistant roles as grows new created first this approach comes managing director started 17 years ago 80 those worked way up previous training development world management ever-changing growing complexity year passes take seriously oversees companywide while also tailoring specific individual all skills knowledge required success host fortnightly sessions on wide variety topics encourage present passionate or experienced active community association sca members managers assistants complete a100
Services

Forms & FAQs

Every form and owner guide in one list.
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resources faqs forms and the things owners ask us for most all actionable without picking up phone read more update owner details keep your contact to date so you never miss important information oc fee support request lodge a if require assistance lot alteration application any alterations lodgement notification please submit here register direct debit payment of fees notice or due with payments order an access device key remote fob use this form replacement building proof insurance general lot-specific certificate currency common property defect report in photographs claim against corporation policy complaint formal under corporations act 2006 inspect records have right proxy nominate someone represent on committee nomination be elected at next agm sale management proposal no-obligation tailored emailed leave feedback tell about experience knight we are strata specialists committed providing leading service education helping build strong residential communities nicole frequently asked what is quite simply manages dealings commercial retail industrial mixed-use plan subdivision when registered land victoria created person that owns within becomes member further reading video learning director client services view email training course beginner’s guide sign role group between three 3 seven 7 members 12 resolved by ordinary resolution who appointed each year annual meeting governs until new cases delegates powers make decisions building’s day-to-day operations ten lots must
Services

Case studies

How we have handled remediation, recoveries and renegotiations.
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case studies our property portfolio and related testimonials are evidence of the fact that knight is one leading owners corporation management companies in victoria to further support claims following show some examples where we have effected positive change corporations who entrusted us with their building defects st kilda road melbourne this 210 lot development on developed serious balconies balustrades throughout remedial works estimated be worth over 10 million walked committee through process liaised builders corporation’s legal representatives successfully reach an agreement builder returned complete all at no expense roof leaks street brunswick took there were ongoing issues numerous engaged a assessor expert behalf report cause identified matter as faulty workmanship from original construction then approached plumber for funds rectify defective work made successful claim against plumber’s insurance recovering 350 000 has since completed required repair transition savings inkerman was awarded contract 262 upon receipt books records previous manager it quickly became apparent why had decided new company part knight’s undertook audit finances discovered they such poor state completely rebuild accounts paying not responsible also approximately 150 more than what should services receiving re-tendered service contracts cases found alternative suppliers lower costs inspection testing essential safety measures saved 25 alone addition effective debt control processes reduced
Forms

Changes to DEFT payment methods

Card payments end on deft.com.au - the alternatives for paying levies.
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notice changes to deft digital payment methods credit and debit card payments will no longer be accepted on com au from 1 october 2026 in response upcoming legislation prohibiting merchant surcharges what’s changing the option discontinued any previously scheduled cancelled that date eliminated preparation for new legislative requirements surrounding fees coming into effect macquarie bank is evolving options available focus fast fee-free you’ll able make using a or you may have already this but don’t worry plenty of remain your alternatives direct select account as method payid deftreferencenumber bpay with biller code via australia post cheque eftpos what do i set up we can initiate levies so never miss fee due again when it not work after update ensure keeps working 2 easy way pay bills instant mobile internet banking email address note if shown slip still simply replace above reference number see image below find 3 by found use customer 4 profile one-off future-dated recurring 5 store at requires barcode reading bottom first page outlining highlighted where locate information needed easily process listed levy why these occurred come which prohibits businesses charging customers surcharge result removing learn more benefit was added percentage top owing chose all remaining are meaning less each compared guide numbers questions theknight 03 9509 3144 updated august

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