We’d like to send out our well wishes to you and your family for the festive season ahead.
We know for many this will be a festive season like no other.
To those who may be struggling this year, to those who cannot be with family and friends, and to those who are only just finding their feet again, we hope that eased restrictions, low case numbers, and the warmer weather give you reason to smile.
At The Knight, we have encouraged our team to take an extended break over this period to rest and recharge after a difficult and challenging year.
Between 29 December and 11 January a minimal skeleton staff will be operating so that all urgent issues can be attended to.
For the remainder of January, staff levels will remain reduced, urgent matters will be prioritised, and routine administration matters will be addressed from February onwards.
Our office hours during the holiday period are as follows:
- Wednesday 23 December – 9:00am – 3:00pm
- Thursday 24 December – CLOSED
- Friday 25 December – CLOSED
- Monday 28 December – CLOSED
- Tuesday 29 December – 10:00am – 3:00pm
- Wednesday 30 December – 10:00am – 3:00pm
- Thursday 31 December – 10:00am – 3:00pm
- Friday 1 January – CLOSED
- Monday 4 January to Friday 8 January – 10:00am – 3:00pm
- Monday 11 January – Return to normal operating hours (9:00am-5:00pm) with reduced staffing.
During the skeleton period of 29 December to 11 January, staff will be attending to urgent matters only. Please ensure that any administrative matters are dealt with as early as possible prior to our closing dates.
All requests for Owners Corporation Certificates or additional access devices/sets of keys received after December 16 2020 will be processed when regular operating hours recommence.
My property has a building manager.
For any common property maintenance emergencies please contact your building management.
My property does not have a building manager.
In the event of a common property maintenance emergency, skeleton staff will be available to assist you.
Should you require emergency assistance outside of these hours, please call our office number on 9509 3144 to receive the contact details of our After Hours Emergency contractor.